Domestic Darlings
Policies
Return & Exchange Policy
Domestic Darlings will gladly accept returns on items unworn, unwashed, and in unused condition, free of pet hair, cigarette smoke, etc. Returns must include all original packaging. Customer is responsible for all shipping charges on returns or exchanges.
All exchanges or returns must be made within 30 days of the shipment date.
Please fill out a copy of the Return & Exchange Form that is attached to your invoice and mail it along with your product(s) to:
Domestic Darlings
24988 Blue Ravine Road
Suite 108-119
Folsom, CA 95630
Defective Items
Domestic Darlings will gladly exchange any product with a manufacturer's defect within 30 days of the date it was received. Customer will receive additional credit for return shipping charges paid by customer. Please fill out a copy of the Return & Exchange Form before shipping the item back to us.
Order Cancellation or Changes
You may cancel or change your order within 2 hours of placing your order. Orders cancelled or changed after 2 hours will not be refunded shipping and handling charges. Credit for the item(s) will be applied once the item(s) has/have been returned to us.
Sales Tax
Items sold and shipped to destinations in California are subject to a 7.75% sales tax on the full amount of the order.
Payment
Domestic Darlings accepts American Express, Discover, Mastercard and Visa, through Paypal. You do not need a Paypal account to place your order. All credit card orders are processed securely this way. Your personal information is kept private and never sold to other companies.
Shipping & Handling Charges
Shipping & Handling charges in the Continental United States are as follows:
- Up to $40: $5.95
- $40.01 - $74.99: $7.95
- $75.00 & over: Free!
Contact Information
For your customer service needs, please call 916-365-5449, Monday thru Friday 9:30am to 3:30 pm PST. For customer service anytime, email to customerservice@domesticdarlings.com